Filing a claim is simple.

In the event of an incident, Cibeles believes that making use of your CTPL benefits shouldn’t add to your stress. File your insurance claim in two easy steps:

Step 1
Prepare the following documents and information:
  • Copy of your vehicle’s OR/CR
  • Copy of your COC (Confirmation of Cover)
  • Police Report (original copy)
  • Personal contact details
  • Contact details of the third party
Step 2
Send us your requirements via This email address is being protected from spambots. You need JavaScript enabled to view it. .   Our claims department will be in touch within one to two working days.

Got questions?

Our team is pleased to assist you should you have any inquiries or concerns.

Telephone No.:
(+63 2) 8242-1631 to 40
(+63 2) 8242-7866 to 67

Fax No.:
(+63 2) 8242-0718

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Contact Us

Office Address
6th Floor State Centre Building
333 Juan Luna Street,
Binondo, Manila, Philippines

Telephone Numbers
(+63 2) 8242-1631 to 40
(+63 2) 8242-7866 to 67

Fax Number
(+63 2) 8242-0718

Email
This email address is being protected from spambots. You need JavaScript enabled to view it.